Shipping and Delivery
PixelMotive sells digital products, so orders are delivered electronically rather than through physical shipping.
Digital Delivery
There is no physical shipment for our digital products. After a successful payment, your purchase may be delivered through a download page, email, customer account, or another digital delivery method shown at checkout.
Delivery time
- Many products are delivered immediately after successful payment.
- Some orders may require manual verification or processing and can take up to 24 hours.
- Delivery times can be affected by payment verification, technical issues, or incorrect customer information.
Did not receive your product?
First, check your email inbox, spam, junk, promotions, and updates folders. If you still cannot access your purchase, contact us at support@pixelmotive.agency with your order details.
Incorrect email address
If you entered an incorrect email address during checkout, contact support as soon as possible. We may be able to correct the delivery details after verifying the order.
International orders
Digital delivery is available internationally where the product and payment method are legally available. Any applicable taxes, duties, or local requirements are the customer's responsibility unless stated otherwise at checkout.